FAQs

FAQs

Use the tabs below to navigate through our most frequently asked questions. If you don’t find the answer you’re looking for, feel free to Contact Us and we’ll do our best to help.

  • How do I return an item?

    Please Contact Us directly to arrange a return.

  • Do you ship internationally?

    More information on where and how we ship our orders can be found on our Shipping Information page.

  • How can I track my orders and payment?

    Upon placing an order with us, you’ll receive an email with all the information you need about your order. Alternatively, Contact Us at any time with the email address you used to place your order or your order number and we’ll be able to update you on the progress of your order.

  • How do I know an item will fit me?

    You’ll find information about the sizes and dimensions of each item in our store on the individual product pages. However, if you’re unsure it is best to Contact Us directly and we’ll answer any questions regarding this.

  • How long will it take for my order to arrive?

    You can find more information on our Shipping Information page about this. If you’re unsure, please get in touch with the email address you used to place your order or your order number and we’ll do our best to answer your queries.

  • What are the payment methods available?

    We offer payments through PayPal, one of the most widely used and trusted payment solutions on the web. For more information, please refer to PayPal’s Website.

  • Can I use PayPal without an account?

    Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

    Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
    By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
    For more details, click here to see how Paypal works for you.

  • What if my item arrives damaged?

    Please Contact Us directly for more information on damaged items.